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Today, Amazon Connect introduces a set of new features that help businesses enhance their contact center operations through generative AI, advanced security features, and streamlined bot management. These innovations help businesses deliver better customer experiences by creating more time and space for meaningful human interactions, while maintaining security and compliance. Contact center managers continually face …

Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection Read More »

At some point, every AWS customer tells me that they have the desire to move into the future as quickly as possible. They want to simplify their modernization efforts, drive growth, and adapt to the cloud, while also reducing costs as they proceed. These customers typically have a large suite of legacy applications, possibly running …

Securely share AWS resources across VPC and account boundaries with PrivateLink, VPC Lattice, EventBridge, and Step Functions Read More »

Today, we announce AWS Security Incident Response, a new service designed to help organizations manage security events quickly and effectively. The service is purpose-built to help customers prepare for, respond to, and recover from various security events, including account takeovers, data breaches, and ransomware attacks. Security Incident Response automates the triage and investigation of security …

New AWS Security Incident Response helps organizations respond to and recover from security events Read More »

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible …

New APIs in Amazon Bedrock to enhance RAG applications, now available Read More »

Today, we’re introducing Storage Browser for Amazon S3, an open source UI component you can add to your web applications to enable end users to interact with your data stored in Amazon Simple Storage Service (Amazon S3). With this frontend component, authorized end users can browse, upload, download, copy, and delete data from Amazon S3 …

Connect users to data through your apps with Storage Browser for Amazon S3 Read More »

PartyRock is an Amazon Bedrock playground that anyone can use to create generative AI-powered applications by simply describing the app you want to build without the need to write any code. Since its launch in November 2023, over half a million apps have been built by users worldwide. These apps range from simple text generators …

Introducing new PartyRock capabilities and free daily usage Read More »

Providing highly available applications while maintaining low latency reads and writes across AWS Regions is a common challenge faced by many customers. Accessing data from different Regions can cause a delay of hundreds of milliseconds compared to microseconds within the same Region. The necessity for developers to create complex custom solutions for data replication and …

Amazon MemoryDB Multi-Region is now generally available Read More »

At Amazon Web Services (AWS), the vast majority of new capabilities are driven by your direct feedback. Two years ago, Jeff announced additional checksum algorithms and the optional client-side computation of checksums to make sure the objects stored on Amazon S3 are exactly what you sent. You told us you love this extra verification because …

Introducing default data integrity protections for new objects in Amazon S3 Read More »

Starting today, AWS Database Migration Service Schema Conversion (AWS DMS SC) introduces a new capability to improve the database schema conversion experience by automatically converting up to 90 percent of schema objects from commercial databases to PostgreSQL migrations. AWS DMS is a cloud service that makes it possible to migrate relational databases, data warehouses, NoSQL …

AWS Database Migration Service now automates time-intensive schema conversion tasks using generative AI Read More »

Today, I am happy to announce declarative policies, a new capability that helps you declare and enforce desired configuration for a given AWS Service at scale across your organization. It is common for customers to create standards within their organizations for how cloud resources should be configured. For example, they might require blocking public access …

Simplify governance with declarative policies Read More »