Amazon Transcribe Call Analytics adds new generative AI-powered call summaries (preview)

We are announcing generative artificial intelligence (AI)-powered call summarization in Amazon Transcribe Call Analytics in preview. Powered by Amazon Bedrock, this feature helps businesses improve customer experience, and agent and…

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Amazon Managed Service for Prometheus collector provides agentless metric collection for Amazon EKS

Today, I’m happy to announce a new capability, Amazon Managed Service for Prometheus collector, to automatically and agentlessly discover and collect Prometheus metrics from Amazon Elastic Kubernetes Service (Amazon EKS).…

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