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When you’re choosing a backup and data protection platform, you’re not just buying software. You’re choosing peace of mind knowing your company’s data is protected, and you’re setting the standard for what happens next: How confidently your team responds when an incident hits, how quickly you can restore, and how smoothly you keep moving afterward.

We’re proud to share that Veeam has been recognized as a Customers’ Choice in the 2026 Gartner Peer Insights Voice of the Customer for Backup and Data Protection Platforms, based on feedback from the individual end users based on their own experiences and who rely on Veeam every day. That matters to us because it reflects experience, not promises, and it highlights what customers value most when it’s time to recover.

What Your Reviews Say About the Veeam Experience

We believe the Voice of the Customer recognition is about more than having a strong product. In our opinion, it signals that customers are consistently having a strong experience with Veeam, both in what the platform can do and how it performs in real environments. That’s what makes this feedback so meaningful.

124 verified reviewers gave Veeam an overall 4.8 out of 5 and a 98% willingness to recommend as on 31st of March 2026. When customers rated specific parts of the experience, the results were just as clear: 4.8/5 for Product Capabilities by 123 verified users, 4.7/5 for Support Experience by 121 verified users, and 4.7/5 for Deployment Experience by 122 verified users. We feel the comments behind those scores fill in the why: strong capabilities, smoother implementation, and support that helps teams keep moving when time matters.

What Customers’ Choice Says About Veeam

We believe earning Customers’ Choice reflects a combination of strong customer experience and adoption signals across the market. Here’s what we take away from that, and how it maps to what customers tell us they value about Veeam:

• Trust built on recoverability, not promises. Backups are table stakes. What customers care about is confident recovery across the environments they actually run, including hybrid, multicloud, and SaaS. Gartner defines backup and data protection platforms as technologies that capture point-in-time copies of enterprise data for the purpose of recovering it from multiple data loss scenarios, enhancing data protection initiatives, and expanding data insights and access capabilities.
• Consistency across industries, regions, and company sizes. We feel Voice of the Customer factors in review coverage across industry, company size, and region. That matters because the right solution has to work whether you’re a lean IT team, a global enterprise, or anywhere in between. We believe earning Customers’ Choice signals that customers around the world are having a strong experience with Veeam, not just one pocket of the market.
• A platform people would recommend. Reviews capture not only overall experience, but also Willingness to Recommend. That kind of confidence is earned through day-to-day reliability, responsive support, and a platform that keeps up as environments change.

Customers Say It Best:

The most important perspective isn’t ours, it’s the people using Veeam every day.

• “Veeam is one of the best solutions on the market for virtual machine backups. We rely on Veeam globally to safeguard and backup our critical systems.” – Manager, It Security And Risk Management
• “With many years of proven use, it has consistently demonstrated high reliability, answering with stable performance over time. The solution also stays up to date with the latest features available on the market, allowing it to evolve alongside current industry trends and technological advancements.” – IT Associate, Healthcare and Biotech
• Veeam provides us with the peace of mind for our backup solution. Their support is wonderful and to the point. – Network Administrator, Education

We’re grateful customers take the time to share their experiences, and we don’t take that feedback lightly. We use it to keep improving what’s working, and to get better where we need to, so Veeam continues to earn your trust in the moments that matter most.

What’s Next: Keep Raising the Bar for Resilience

This recognition is based on customers taking time to share detailed experiences. Those reviews help other teams evaluate solutions, set expectations, and make decisions with more confidence.

So, if you’ve left feedback on Gartner Peer Insights, thank you. You didn’t just help Veeam, you helped the broader community. We’ll keep doing the work that earns trust: Making protection and recovery simpler to manage, stronger against modern threats, and flexible across where your data lives.

If you’re a Veeam customer, share your story about what’s working well, what you’d change, and what you want to see next. Your feedback helps shape what we build and improve.

Gartner, Voice of the Customer for Backup and Data Protection Platforms, Peer Community Contributor, 24 March 2026

Gartner, Peer Insights, and Customers’ Choice are trademarks of Gartner, Inc., and/or its affiliates. 

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

The post Customers spoke, and Veeam was named a Gartner® Peer Insights™ Customers’ Choice for Backup and Data Protection Platforms appeared first on Veeam Software Official Blog.

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