Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection

Today, Amazon Connect introduces a set of new features that help businesses enhance their contact center operations through generative AI, advanced security features, and streamlined bot management. These innovations help…

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Securely share AWS resources across VPC and account boundaries with PrivateLink, VPC Lattice, EventBridge, and Step Functions

At some point, every AWS customer tells me that they have the desire to move into the future as quickly as possible. They want to simplify their modernization efforts, drive…

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New AWS Security Incident Response helps organizations respond to and recover from security events

Today, we announce AWS Security Incident Response, a new service designed to help organizations manage security events quickly and effectively. The service is purpose-built to help customers prepare for, respond…

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AWS Database Migration Service now automates time-intensive schema conversion tasks using generative AI

Starting today, AWS Database Migration Service Schema Conversion (AWS DMS SC) introduces a new capability to improve the database schema conversion experience by automatically converting up to 90 percent of…

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